Frequently Asked Questions

Straight answers to the questions Jonesboro homeowners actually ask us — about money, insurance, timing, and trees.

Pricing & Quotes

How much does tree removal cost in Jonesboro?

Most single-tree removals run $400–$1,500 depending on size, location, and rigging difficulty. Small backyard trees can come in under $400; large oaks over structures or crane jobs can reach $2,000–$4,500. Stump grinding is typically $100–$300 extra. Every quote is free and on-site — we don't price trees over the phone. See the full pricing guide.

Why can't you just quote me over the phone?

Because two 60-foot oaks can differ 3x in cost. Location (over a house vs. open yard), lean, decay, access for equipment, and cleanup expectations all change the job. Anyone quoting a firm number without seeing the tree is guessing — and usually planning to "discover" reasons to charge more on the day.

What forms of payment do you accept?

Cash, check, and all major cards. Larger jobs (land clearing, crane work) typically split 50% at scheduling and 50% at completion. Payment is due on completion — we don't ask for full payment up front.

Insurance & Emergencies

Will homeowners insurance cover my storm-damaged tree?

Often, yes — when a tree damages a covered structure (house, garage, fence) or blocks your driveway, most standard Arkansas policies cover removal of the portion on/blocked structure. Pure preventative removal (a leaning but standing tree) usually isn't covered. Every claim is different; we document damage thoroughly — time-stamped photos, written scope, direct adjuster communication — to give your claim the best shot.

What should I do right now if a tree fell on my house?

Get everyone away from the affected area — damaged structures can shift without warning. If you smell gas, leave and call 911. Then call our 24/7 line: (870) 555-0110. We'll stabilize the tree, tarp exposed areas if needed, and start the documentation your insurer will want. Don't let anyone cut until photos are taken if it's safe to wait briefly.

Do you really answer at 2 AM?

During storm events, yes — a human answers, and we triage by severity. A limb on a lawn chair can wait until morning; a tree through a roof cannot. Non-emergency calls overnight may be scheduled for first-morning callback.

Rules, Lines & Timing

Do I need a permit to remove a tree in Jonesboro?

Typical residential removal on private property doesn't require a city permit. Exceptions can exist for certain situations (street trees, some historic districts, drainage work) — when in doubt, a quick call to the City of Jonesboro planning office settles it, and we'll help you figure it out. HOA covenants in newer subdivisions can be stricter than city code; check yours before scheduling.

Can you work around power lines?

We maintain the required clearance from energized lines and coordinate with Entergy Arkansas when de-energization is needed. If a tree is entangled with lines, we stand off until the utility clears it — that's the law and basic safety. Everything on your side of the service drop is our job.

When is the best time to prune in Northeast Arkansas?

Late winter dormancy — roughly February to early March bud-break — is ideal for oaks, hickories, elms, and pecans. Dormant pruning heals fast in spring, and avoiding the growing season reduces oak wilt risk. Storm-damage pruning happens whenever it happens. The worst time for heavy pruning is mid-summer during heat and drought stress.

The Work Itself

Is my tree worth saving or should it come down?

Depends on species, condition, location, and what's under it. A hollow pecan 40 feet from the shed may be a manageable monument with cabling; the same tree over your kids' bedroom is a different conversation. Our assessments are free and honest — sometimes the answer is "trim it and check again in two years."

What's included in a standard removal?

Felling or climbing dismantling, limb chipping, trunk cut to firewood length (or full haul-away if you prefer), and raking/blowing the work area. Stump grinding is quoted separately so you choose. Magnet-sweep included where hardware was used. Nothing left at the curb unless you ask.

Do you top trees?

No. Topping (cutting main leaders back to stubs) is arbor malpractice — it creates weak, dense regrowth that fails catastrophically and shortens tree life. If someone recommends topping, get a second opinion. If a tree genuinely needs drastic reduction, we discuss proper crown reduction or removal instead.

Can you save my Bradford pear?

We can maintain one that's structurally sound, but if it's split or showing included bark unions, honest advice is usually removal — pears are infamous for exactly that failure, and it's a question of when, not if. A good replacement planted now will shade your yard within a decade and won't try to split in half every derecho.

How far out are you booked?

Varies by season. Winter is usually fastest (days to a week). Spring storm season books solid — pre-storm assessments in February and March get ahead of it. Emergencies always jump the queue regardless of the calendar.

Still Have a Question?

We answer every message — usually the same day.